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Terms and conditions

Welcome to  (hereinafter: the “Site”)

We kindly ask you to carefully read the following terms and conditions, they bind you with the Merchant, owner of the Site. In addition, you thereby accept the electronic mode of communication with the Merchant for all of your exchanges and that these meet all the requirements of written communication.

We reserve our sole discretion to refuse to serve you, to cancel an order, to close your account, to delete or modify the content of the Site or to cancel an order whether or not you have complied with these Terms and Terms.

If you have any problems with an order, contact us as soon as possible at the following

Action Déco (Hereafter: the “Merchant”)


Confidentiality of personal information

Please see our privacy policy available at the bottom of our site to learn about the ways in which we collect, share and manage your personal information.

The products and services offered are intended to be sold to adults who have reached majority in your place of residence, i.e. 18 years of age in the province of Quebec. By using the Merchant's Site, you represent and warrant to it that you are of the age of majority in your place of residence.

Accuracy of information

We do everything in our power to ensure that all information published on our Site is error-free, but we cannot guarantee this fact. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.

The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then proceed to cancel the order and refund the sums paid in return, if this is the case.

Your only recourse in the event of non-conformity of the description of a product is to return it in its original packaging for the purpose of reimbursement, in accordance with the reimbursement provisions which apply below.

Registration and password

You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with up-to-date and truthful information and to keep this information up to date at all times.

You agree to protect the confidentiality of your user name and password as well as access to your computer, so that no other person uses it. You are responsible for all transactions made in your account using this information. You must immediately notify us of any unauthorized use of your username and password and any breach of security of which you become aware, and within forty-eight (48) hours of becoming aware of such situation.

Applicable laws

These terms and conditions are governed by the laws of the province or state of Quebec or the country of Canada applicable to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Mont Saint Hilaire is located.

Order errors

In the event that you believe that an error has occurred when placing an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message at the next address  and indicating in sufficient detail the error that was made.

Delivery and returns

Shipping is free within North America, and there are no customs fees with the United States.


The delivery method and the name of the carrier will be determined by the Merchant and our usual delivery times in your territory are: 3 weeks.

We undertake to deliver your purchases to you within a reasonable time subject to the availability of the carriers used by the sender, who are solely responsible for the delivery of the products or services purchased.

Risk of loss and title to the purchased good or service passes to you when it is handed over to the carrier or if the goods cross an international border, such risk passes to you after customs clearance.

Cancellation, Exchange, Termination, Return, Exchange or Refund Policy

You can cancel the order of a good that does not suit you. In this case, you must inform us of the problem that prompts you to cancel the order with our customer service and obtain prior consent to cancel the order.

You can exchange a property that does not suit you. In this case, you must inform the Merchant of the problem affecting your product and obtain an exchange authorization from them. Thereafter, you must, if required by the Merchant, ship the goods to their address in order to obtain an exchange.

You can request a refund for a property that does not suit you. In this case, you must inform us of the problem affecting your product within forty-eight hours of receipt of the latter from our customer service department and obtain an exchange authorization. Thereafter, you must, if required by the Merchant, ship the goods to the distributor's address in order to obtain a refund.

Subject to the other provisions herein, your (refund) (exchange) (exchange/refund) request must reach us no later than 7 days after the date of purchase.

If required by the Merchant, the returned product must be in its original packaging.

We do not bear the return costs.

In all cases where a return of goods is required by the Merchant, the right of ownership of returned goods is only transferred to him when it has been received by him at his physical place of business.


Disclaimer of Warranty

Subject to applicable laws, the merchant excludes all guarantees or conditions, express or implied, as to the title, merchantability or fitness for a particular purpose of the products and services sold on the site. It also excludes all warranties or conditions, express or implied, in the content, elements, products (including software) or other services included on the site or through them as well as on its servers and in the electronic communications.

Limitation of Liability

The merchant shall not be liable for any direct or indirect damage resulting from the use or misuse of the site or for the purchase of goods on it, including, but not limited to, damages for loss of profit, use of data or other intangibles, even if the merchant has been advised of the possibility of such damages.


The copyrights and Trademarks contained in the information published on the Site are protected by the laws relating to intellectual property and are made available on the Site by the granting of a specific license in this regard.

In accordance with the laws relating to intellectual property in force, it is prohibited to use, display or exhibit any trademark, copyright or any other protected work accessible on the Site for any reason other than to proceed to the sale of these products and services without the right to grant sublicenses to third parties. The owners of the marks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.

If you have reason to believe that violations of the terms and conditions have been committed or if your work has been copied or is exploited on our Site in a way that infringes your intellectual property rights, please inform us as soon as possible by sending us a message at the following address:  by indicating to us in sufficient detail the attack that has been committed.

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